Help Center

Help Center

Palm Springs Pre-Order

When can I expect my order?

Exchanges & Refunds

How do I exchange my order?

Do you accept returns?

Where do I send my exchange?

Orders

When will I receive my order?

I have a problem with my order - what do I do?

Can I cancel my order? / Can I make changes to the order?

Why do I not see tracking information for my order?

Payments

What payments do you accept?

Shipping

What are shipping prices?

It is past my estimated delivery date and I haven’t received my order yet.

Order is marked as delivered - but not there.

What are shipping times?

International Orders

What do I need to know about ordering internationally?

What is the difference between first class and priority?

Sizing Info

How do I know what size to order for myself?

You don't have my size!

E-Gift Cards

How do I buy a gift card?

Are there any fees when buying a e-gift card?

I am buying a gift card for someone else. How do I print it to give as a gift?

Do gift cards expire?

Do you sell physical gift cards?